FAQ
- How to export coin transactions history
- How can I disable account?
- How to transfer 2FA to a new phone
- The wallet address on Satang Pro has changed after copying address and click paste
- How can I set up the notifications?
- I can not log in to Satang Pro
- How can I do a Refund
- What is the difference between Satang Pro and Satang App?
- Not receiving XLM due to no wallet memo filled.
- Not receiving XLM due to the wrong wallet memo filled.
- Inputting wrong Withdrawal Address
- Duration for cryptocurrency transaction
- Withdrawing/Depositing ETH/USDT to/from Smart Contract Address
- What do I do if I switch to a new mobile phone or lost my 2FA passcode?
- My instant deposit was not successful.
- I bought some coins but did not receive them.
- I withdrew but have not received my fund.
- How do I cancel orders? Will I lose my fund?
- How long does it take to receive money both deposit and withdrawal?
- Is it possible to use another person’s bank account for deposit?
- If your bank account is not Promptpay Account?
- How to do when Verification is rejected
- How many bank accounts can you have on Satang Pro?
- How can I see my new wallet address?
- How can I request for changing data
- What does withdrawal and deposit of USDT base on? OMNI or ERC20 protocol?
- How long do I wait for ID/Bank verification?
- I am 18 years old. Can I use Satang Pro?
- Can I use Satang Pro as a foreigner?
- Can I turn Off 2FA