Please make sure that your 2FA application is updated to the lasted version. If not, please follow the step below before transfer.
How to transfer to a new device
Open Authenticator on your NEW phone then taps the three-dot menu icon followed by Transfer accounts.
Select Import accounts Create a QR code to bring new accounts in and enter your PIN code when prompted.
Tap Scan QR code at the end of the screen on the right side
Open Authenticator on your OLD phone then taps the three-dot menu icon followed by Transfer accounts.
Select Export accounts Create a QR code to export accounts in and enter your PIN code when prompted.
Select accounts to export and tap Next
Scan this QR code and tap Done
Remark: You can get your PIN code from your fingerprint scan or unlock passcode from your device.
Please contact Satang Support for more information.
Contact us via:
Satang Pro Live Chat
All are available for 24/7.