Cause of verification rejected including these
- Invalid Image
- Invalid Laser Code
- Image is too blur or convert
- User information is not matched with the information on the ID card
- The date on the paper is not correct, it should be submitted date
- Doesn’t have the paper with satang.com, a message with the request, submit date, with your signature
What do I do next if I was rejected
If you were rejected, you can resend with correct information and submit the form once again by following these steps:
1. Go to Satang Pro webpage (satang.pro) and select "Sign in".
2. Click “Account” from your E-mail icon on the right side.
3. Submit a correct photo and recheck the information before clicking the “Submit” (green button at the bottom).
4. Wait for the approval process (within 24 hours).
Please contact Satang Support for more information via Live Chat at the bottom right of Satang Pro website, or
All are available for 24/7.