In case that you did not fill in your Satang XLM wallet memo, you will not receive your XLM. To recover the lost funds, you can follow these steps:
- Contact firstname.lastname@example.org or Satang Live Chat Support
- Provide all the transaction details needed such as the correct memo, amount, TxID or Hash and some images regarding the ownership of the funds.
- Your recovery request will be sent to the team responsible for the case to investigate and further proceed with what can be done.
- The process may take up to 30 working days.
For more information and Satang Support Center contact,
please visit: satang.com
Satang Pro Live Chat Support
All are available 24/7