How can I do a Refund

To request a refund, you will need to be in a condition of deposit failure or Fiat transferring problem which results in no funds received in your Satang Pro Wallet. For example, if fiat has already been transferred to Satang, but you did not receive it due to mismatched bank account owner and Satang account owner. 

You will have to provide the following documentation for submitting the request.

1. Bank Pay Slip
2. Bank account information (account page from your Bank Pass Book or banking apps)
3. ID verification document

These 3 files will need to be attached to our Satang Pro on this link " Refund form "Funds will be transferred back to the account of origin within 3 business days.

Note**: If you have changed any of your personal information and are experiencing depositing issues, please contact [e-mail] for further verification.

For more information and Satang Support Center contact,

please visit: satang.com

Email: [e-mail]

Tel: [phone]

Satang Pro Live Chat Support

All are available 24/7