Satang Pro uses the order-matching system in which users create orders and wait for them to match with other users' orders. The transaction will be complete once the orders are matched.
You can check the status of your orders by following these steps:
1. After creating order, go to your email at the top right and click “Balances”.
2. Click “Open Orders”.
3. Select your trading pair.
4. Open orders mean that they are open for the matching process. You can cancel the orders by clicking the trash icon at the back of the order.
5. If you want to check order status, go to “Order History”.
Status “Open” means that the order is in the matching process and not complete yet.
Status “Complete” means that the order has been completed and you have received a full amount of your created order.
Please contact Satang Support for more information via Live Chat at the bottom right of Satang Pro website, or
All are available for 24/7.