The time that a Bitcoin (BTC) transaction would take is not fixed, as it depends on the number of confirmations needed from the destination address. This is therefore very variable to every situation as for example, if an address requires 2 confirmations in the Blockchain then it would take less time than an address that requires 4 confirmations. For each confirmation to happen, it usually takes 10-12 minutes.
However, in certain situations that it has taken too much time in making confirmation, it can be inferred from the situation that there are too many transactions going on in the same network circle.
If a transaction has taken too long and the sent Bitcoin has not appeared in the destination wallet yet, contacting the destination address support desk is advised.
**In the case of many transactions on the network. The duration of the transaction may be longer than the said time.
Please contact Satang Support for more information.
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