You can only cancel an order if that order is “Open”. Here is how you can do it.
1. Visit “Balance” and proceed to “Open Orders”.
For satangcorp.com users, please proceed to "Orders" and select "Spot Order".
2. After selecting the correct pair, your order will be presented. On your order, a Trash Icon can be found on the right, hit the Trash Icon and confirm to cancel the order.
For satangcorp.com users, please select the correct pair and a Trash Icon will be found on the right. Hit the Trash Icon and confirm to cancel the order.
You can also cancel all of your orders at once by hitting "Cancel all orders" button.
Note**: “Filled” order cannot be canceled.
Please contact Satang Support for more information.
Contact us via:
Satang Pro Live Chat
All are available for 24/7.